SAP Support Assessment.

Build a complete picture of your support requirements

Our comprehensive SAP assessment ensures you fully understand the SAP support needed to achieve (and exceed) your key goals and priorities.

Through workshops, analysis and expert recommendations, we provide a clear SAP support framework that includes the all important details for meeting your objectives.

SAP Support Assessment Service

Organising the ideal support arrangement for your SAP environment can be a complex undertaking. Particularly when it comes to aligning a support model with the solutions you have today and with expectations for how these will evolve into tomorrow. A targeted SAP technical assessment allows you to evaluate existing support capabilities, whether in house or outsourced and identify what other options exist.

Such an analysis is made possible by the Birchman SAP Support Assessment Service. A comprehensive review that helps ensure you have the support in place to meet every end user, service and cost objective, while also considering broader SAP integration assessment needs.

Putting insight to work

As the UK’s leading independent SAP Platinum Partner, Birchman is ideally placed to evaluate the scope of support for your existing system, as well as future upgrade plans and strategic priorities. That’s why as part of this service we’ll work with you to assess key metrics including user satisfaction, service optimisation and operating costs. Information that is then turned into detailed recommendations for delivering improvements and future scalability as business needs evolve.

Ultimately, it’s about providing insight into what is needed where, so your business can tailor support contracts to tick every box.

Support assessment: a three stage process

1

Discovery

Through workshops and in depth exploration, we’ll gain a detailed understanding of your current support model, challenges and future expectations. A process that also covers your global support needs and the potential for in house skills development.

2

Analysis

Our experts next review support requirements, building out a framework that details what would work best for your organisation in the most cost effective manner. This is a collaborative process that serves up a host of different options and perspectives.

3

Recommendations

Finally, we’ll deliver a comprehensive guide that outlines recommendations for ongoing support needs, sizing, model delivery approach and indicative pricing. Insights that highlight the different options available for driving forward your SAP systems.

Learn more about our SAP Support Assessment Service

Deliver the reassurance of effective support and maximise your SAP investments with Birchman expertise. For a more detailed understanding of our assessment service, access the overview leaflet below and start the journey toward a more dynamic level of informed and proactive support.

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Get in touch

You can find out more about our services and support offerings by requesting a call. Fill in your details below, tell us your area of interest and we’ll have a suitable expert make contact to start the conversation.


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Headquarters

Birchman
Bath Road
Hare Hatch
Berkshire
RG10 9SA

Birmingham

Birchman
4200 Waterside Centre
Solihull Parkway
Birmingham Business Park
Birmingham
B37 7YN