Every step of the way, we’re here to support your success.
Our flexible SAP support services, backed by proven insights and expert knowledge, are designed to add an extra sense of reassurance to your transformation agenda.
Expanding out of the UK and need global SAP support? We manage this entire process for you, under one contract.
Read more
Through a combination of discovery, analysis and recommendations, we define the scope of your support needs – ensuring no box is left unchecked.
Read moreCredibility and experience will obviously guide your choice of SAP support partner. As an SAP Platinum Partner and the UK’s leading independent SAP Partner, Birchman has a 20+ year track record in either augmenting our clients’ internal teams or providing fully outsourced SAP support.
Cost effective flexibility. Select from a variety of options and support types
UK based SAP functional and technical consultants to ensure fast time to resolution
Preventative technical support with advanced, automated monitoring
Continuous improvement; from functional and technical health checks to ticket trend analysis
Signavio process insights to help detail process improvements in ECC and S/4
Our transition approach ensures an efficient start from day one
We support all SAP products, on-premise and in the cloud
Flexible, ITIL aligned options to match your need and budget
24×7 system monitoring and health checks for complete peace of mind
Gain advice on SAP licences, maintenance and cloud subscriptions
We’re committed to delivering support in the greenest way possible
The Birchman support model extends globally, powered by the United VARs network. This is the leading alliance of SAP solution providers covering over 100 countries, with Birchman being the UK member.
What this means in practice is that we can offer dedicated local support under one simple contract, managed centrally from the UK. As a result, your team can access expert SAP consultants that speak the local language, are culturally aligned and understand any localisation requirements, all in the same time zone.
This is Birchman, where the power of the UK’s leading independent SAP Platinum Partner and a certified Partner Centre of Excellence (PCoE), is always available to follow the sun.
Local language support in nearly every country for any SAP skillset
Flexible, time based support model aligned to your precise needs
Clearly defined SLAs, with all deliverables under one agreement
ITIL aligned centralised ITSM tool serving all regions
Handshake between local support teams to manage all ticket types
Service managed centrally from UK, with dedicated local delivery managers
Our focus is on finding the best solution for your unique needs whether that’s in SAP, integrates with SAP or non SAP
The means a truly personalised service that’s dedicated to providing honest, practical advice based on your needs, not trends
We believe deep sector experience and domain knowledge is vital for maximising the impact of any project
We avoid consultant technobabble and instead offer straightforward advice, clear thinking and tailored results
To speak personally with our award winning SAP support team, get in touch via the form below. Simply fill out your details and one of our experts will reach out to talk through your support needs and answer any queries you have.
Fill in the form below and one of our experts will contact you!
Birchman
Bath Road
Hare Hatch
Berkshire
RG10 9SA
Birchman
4200 Waterside Centre
Solihull Parkway
Birmingham Business Park
Birmingham
B37 7YN
