Charlotte Briffa

19 Feb 2026

From Confidence to Capability: Why Most Transformations Stall and How to Fix It

This gap between belief and execution does not reflect a lack of ambition. It reflects a gap in capability.

A 2026 Forrester Consulting study commissioned by SAP reveals a striking disconnect at the heart of enterprise transformation: 81% of organisations feel confident in their transformation mindset, yet only 30% deliver consistent results.

The Transformation Confidence Trap

Most organisations now recognise that transformation is no longer a one off project. Change across digital, data, operating model and workforce structures are continuous. Leaders encourage innovation, talk confidently about agility and invest heavily in change initiatives.

But confidence alone does not deliver outcomes.

The research highlights a familiar pattern:

  • Transformation initiatives are launched frequently
  • Efforts are fragmented across functions
  • Progress is difficult to measure
  • Value is realised unevenly, if at all

In short, organisations may feel prepared for transformation but lack the structures and disciplines required to deliver it consistently and at scale.

How Birchman Helps Turn Transformation into Results

We support organisations in moving beyond fragmented initiatives by establishing repeatable, outcome focused transformation capability. Rather than focusing solely on technology delivery, Birchman works across the full transformation lifecycle to ensure change is sustainable and delivers measurable value. This includes:

#1 Connecting Strategy to Execution

We help organisations translate strategic ambition into clear, prioritised roadmaps that link business outcomes to delivery plans, governance and metrics through our Strategic Advisory Services.

#2 Improving End to End Visibility

We provide clarity across processes, data flows and decision points so leaders can understand where value is created, where challenges arise and where transformation efforts should focus.

#3 Enabling Consistent Execution

We support the design of operating models, governance structures and ways of working that allow transformation to be delivered consistently across functions and initiatives.

#4 Embedding Adoption and Change

We provide end to end Data Migration consulting designed specifically for complex, technology led transformation projects

#5 Data Migration

We focus on adoption, capability development and behavioural change to ensure technology and process improvements deliver measurable impact through our Business Side Change and Digital Transformation approach

The Real Measure of Transformation Success

The Forrester insight is clear: confidence without capability leads to inconsistent outcomes.

Organisations that succeed are not those with the strongest transformation narrative but those that invest in the structures, disciplines and insight required to deliver change repeatedly and to learn from experience. By helping organisations develop this capability, Birchman enables transformation to move from aspiration to execution and from isolated success to sustained results.

If your organisation feels confident about transformation but struggles to realise value consistently, the priority may be to focus less on mindset and more on building the capability to deliver.

Get in touch to see how we can help you

Interested in our services or finding out more about us?

Fill in the form below and one of our experts will contact you!

Headquarters

Birchman
Bath Road
Hare Hatch
Berkshire
RG10 9SA

Birmingham

Birchman
4200 Waterside Centre
Solihull Parkway
Birmingham Business Park
Birmingham
B37 7YN