Discover how Barrick worked with Birchman to embed a culture of business owned applications, ensuring value realisation of their digital transformation strategy
The Challenge
With many legacy technologies and little system ownership, Barrick had encountered the following issues:
- A misalignment of business requirements and processes
- Complex, bespoke, and disconnected solutions
- Expensive implementation and sustainment costs
- Lack of adoption; end users unengaged, solution not fit for purpose
- Failed projects due to lack of business buy-in and value realisation
The Solution and Our Approach
Birchman delivered a target operating for business-owned applications that would allow them to operate a global framework to maintain simplification and standardisation, while still allowing them to be agile to local requirements.
- Strong buy-in from executive sponsors with accountability for delivery of business applications
- Identifying global business process leads as product owners with the right functional expertise that drove the digital roadmap and established global governance whilst prioritising requirements
- Embedding skilled regional and local subject matter experts and super users enabling Barrick to act local
Impacts
In partnership with Birchman, this approach for business-owned applications has seen Barrick successfully deliver over 25 go-lives globally in the last 2 years, spanning across multiple business functions.
Benefits that have been realised include;
- A technology landscape delivering value based on business needs
- Standardised, simplified, and scalable applications and processes
- A more agile, responsive business, adaptable to change
- Earlier adoption and stabilisation with a faster return on investment
- Engaged end users and skilled resources to meet digital demands
- A business working in partnership with IT
