Our transition approach has been developed over many years and ensures that your support service starts efficiently and effectively from day one
Our model can support all of SAPs product portfolio whether on prem or in the cloud, supporting users locally based or anywhere in the world
Comes in many forms such as methods to reduce ticket volumes or identifying processes for automation and system improvements to help to reduce your costs
Flexible contracting and ITIL aligned support options enabling a truly bespoke model to be defined that meets your needs and budget
All of our clients are provided with multiple senior SAP skilled UK based named points of contact ensuring the best in-class advice and ongoing interaction is provided
Our technical support, 24x7 system monitoring and health checks ensure complete peace of mind; with comprehensive KPI reports provided
We provide a global support model with local support provided through the United VARs partner network, centrally managed by Birchman using our model and our approach
Understanding the impact of what we do through Hybrid working, reducing unnecessary printing, travel whilst encouraging sustainable transportation and much more
As a Platinum partner and certified Partner Center of Expertise (PCoE), we can provide advice on SAP license purchases, ongoing enterprise support (Maintenance) and SAP Cloud Subscriptions
Through the United VARs partner network we provide a Global Application Managed Service which covers local support availability in over 100 countries through our flexible and cost effective operating model.
United VARs has a membership of 70+ SAP companies covering over 100 countries with Birchman being the UK member. Collectively, we are one of the leading SAP Global Platinum Partners.
If you are a UK company and need local support outside of the country, or a follow-the-sun support, we can help, all under one simple contract and model.
We have provided an overview above of our services. The best next step is to talk to you about your specific needs and answer any questions, we will then work with you to define a bespoke flexible support model. Please contact us using the form below.
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