SAP Support Services

Birchman are a SAP Platinum Partner and member of the United VARs

 Why choose Birchman as your UK SAP Support Partner?

  • Our Support Model – We offer a variety of model options and types, the most popular is our cost effective flexible support service which is based on a time call-off in low 15 minute increments for all support related services and small change requests.
  • Highly experienced, UK based, Senior Application and Technical SAP Consultants – Our team of expert consultants improve the quality of the service with their extensive knowledge, and reduce the time taken to resolve incidents and deliver changes. This results in a market-leading cost-to-value model.
  • Birchman Advanced Monitoring – Birchman is able to provide an automated preventative technical support service. Our objective is to avert serious incidents, and if they cannot be prevented, to get the solution up and running as quickly as possible. We respond to and action critical alerts on a 24×7 basis.
  • Continuous Business Improvement – through our unique and engaging approach to account management Birchman offers a high value-add service by completing functional and technical health checks, reviewing ticket trends, and root cause analysis alongside improvements from SAP.
  • Signavio Process Insights – Integrated into our model to enable our clients to instantly gain an understanding of over a thousand potential process improvements within their ECC or S/4 systems

Complete the form below and one of our experienced team members will be in touch: 

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 At Birchman agility and innovation are core to what we do and support is no exception.

Birchman’s Global SAP support services, powered by the United VARs

Through the United VARs partner network we provide a Global Application Managed Service which covers local support availability in over 100 countries through our flexible and cost effective operating model.

United VARs has a membership of 70+ SAP companies covering over 100 countries with Birchman being the UK member. Collectively, we are one of the leading SAP Global Platinum Partners.

If you are a UK company and need local support outside of the country, or a follow-the-sun support, we can help, all under one simple contract and model.

 

What our clients say...

Why Birchman?

SAP User
Forum

Digital Transformation

United
VARs

S/4HANA Move, By Birchman

Business Intelligence

We have provided an overview above of our services. The best next step is to talk to you about your specific needs and answer any questions, we will then work with you to define a bespoke flexible support model. Please contact us using the form below.